Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with your tracking number once dispatched.
Delivery Times Estimated delivery times after dispatch:
- United Kingdom: 3–7 business days
- United States & Canada: 7–14 business days
- Australia & New Zealand: 10–18 business days
Shipping Costs
- Standard Shipping: £3.99 on all orders
- Free Shipping: on all orders over £40
Order Tracking Once your order is shipped you will receive a tracking number by email. If you haven't received a tracking email within 5 business days please check your spam folder or contact us at support@sunvale.store
International Orders Applicable taxes and duties may be charged by your country's customs authority. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Orders SUNVALE is not responsible for delays caused by customs processing or third-party carriers. If your order hasn't arrived within the estimated timeframe please contact us and we will investigate.
Contact support@sunvale.store — we respond within 2 business days.